The Bright Light Award

Applications for the 2021 Bright Light Award are now open!

The ANZIIF Turks Claims Scholarship was born out of a passion for discussing hot topics and generating ideas in general insurance claims and that passion hasn’t changed. This platform for presenting your ideas and opinions on claims has evolved to become the Bright Light Award – and it’s easier than ever to enter! 

We know this year has been HARD and bright ideas may seem hard to come by, and so, for the 2021 Bright Light Award, we want to make it EASY for you to spark up your Bright Idea and we are inviting you to submit EITHER your Bright Idea OR you can pitch your Bright Opinion!

The Bright Light Award is a platform for general insurance professionals to pitch an idea or opinion on general insurance claims to a panel of industry leaders. Get your idea or opinion out there and you could win prizes valued up to $6,500, including $5,000 cash!  

Applications close at 5pm (AEDT) on Wednesday, 3 November 2021.

To upload your entry and for the Rules of Entry, Judging Criteria, Terms & Conditions and Formatting Guidelines go to

The winner of the Bright Light Award will receive:

  • $5,000 cash, and
  • up to $1,500 to spend on coaching and professional development of your choice

The runner-up of the Award will receive complimentary registration(s) to the 2022 AICLA/ANZIIF Claims Convention in Australia including return flights and two nights’ accommodation.

Each Award participant will earn six (6) CIP points where eligible.

You might be at home, but you don’t need to do this alone – your entry can be done either as a team (of up to 3 people) or as an individual. And, it’s easier than ever because this year you have TWO options for becoming a Bright Light Award winner. You can:


On a topic, issue or problem of your choice that relates to General Insurance claims in Australia, by:

  • Suggesting a change or a new process.
  • Developing or improving an existing idea or process.
  • Identifying a way insurers could do better with general insurance claims.



On ONE of the following topics (supported by a reasoned and researched argument): 

  • The first Australian test case in the Business Interruption cases suggest that the intention of the parties does not override the words in an insurance contract. Should it? 


  • Insurance claims are based on a relationship of trust, transparency and timeliness. What can or should the industry learn from the experiences of 2020 and 2021?

Whichever option you choose, pitch your idea or opinion, via:

  • a short video (max 5 minutes); (we really, really, really like video entries…)
  • a written submission (min 1,000 words up to 1,800 words max); or
  • voiceover of images in PowerPoint

To upload your entry and for the Rules of Entry, Judging Criteria, Terms & Conditions and Formatting Guidelines go to

The finalists will be invited to a short discussion to explore their idea in the last two weeks of November 2021 and the prizes will be awarded at the virtual ANZIIF General Insurance Breakfast on 1 December 2021. 

Applications close on Wednesday, 3 November 2021 at 5pm (AEDT).

Your entry will be judged on the following criteria:

  • How well you set out the basic premise of your idea or your opinion (40%)
  • The reasons you outline for why it’s a good idea or a persuasive opinion (30%) 
  • Consideration of the outcomes and wider implications (positive and negative) that your idea or opinion might have if adopted (20%)
  • The quality and creativity of your entry (10%). For video entries it is not the quality of the recording, but the content that matters. You can record on your camera, smart phone or other portable device.

Click here for submission guidelines.

Your entry must relate to general insurance claims in Australia and you must meet the entry criteria. Submissions should not reference your company or any other specific general insurance company directly. If you are referencing or developing an existing idea or process, your entry MUST identify the source of the idea or process. Ideas relating to something that has already been implemented should expand or improve on that idea.

The Award is open to all Australian residents and applicants must work directly in a capacity connected with general insurance (for the purposes of the entry criteria, the term ‘general insurance’ includes workers compensation), and be based in Australia.

Entry is not open to lawyers, accountants, or medico-legal consultants employed in capacities other than as direct employees of a general insurance company (which includes reinsurance companies or insurance claims management companies). Entry is not open to members of the ANZIIF board or ANZIIF employees.

  • Kerrie Challenor, Chief People and Operations Officer, NTI Limited
  • Peter Fitzgerald, National Technical Claims Manager, Allianz
  • Chris Rodd, Insurance Law Consultant
  • Prue Willsford, CEO, ANZIIF
  • Paul Angus, Partner, Turks
  • Anthea Karvounaris, Partner, Turks

The winner's of the 2020 Bright Light Award was the team of Chris Levitt, Louise Scott and Bipin Shangari from NTI.

Chris, Louise and Bipin were awarded the 2020 Bright Light Award for their great idea of a ‘Phoenix Group Phone App’, a phone claims app and process to provide that next level of customer claims support and connectivity.

The runner-up prize was awarded to the team of Lynette Ozolins, Maria Van Metzinger and Blake Hinton from NTI, for their idea on ‘Material Wars Driving Premium Increases’, addressing the large issues facing the motor claims industry in the form of third party credit hire claims and insurers’ responsibility to protect consumers through connectivity and innovation.

Click here to read the full announcement.

Winner Submissions

Interviews with past winners

Watch our interview with the 2020 winning team from NTI

Watch our interview with the 2019 winner Tracey Hind from Insurance House