Our general insurance team has a depth of experience in managing the investigation of, and disputes involving, fraud, arson and indemnity issues across all lines of general insurance products.

We deliver claims-handling assistance to protect privilege, instruct assessors, investigators and experts to ensure that the claim is managed efficiently and our insurer clients’ position is always protected.

Our approach also helps ensure that any conflicts with the insured and intermediaries can be managed effectively. We can then manage the litigation if the matter is denied and the proceedings are commenced. This includes all dealings with the Australian Financial Complaints Authority (AFCA).

Our investigation experience includes factual investigation, witness interviews, forensic fire and origin, accident reconstruction, forensic accounting investigations, chemical and environment spills, material science, work systems, business loss assessments and more.